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Nov. 12th, 2004
I've wanted to do this for a while . . .
Nov. 12th, 2004 08:27 pm. . . and today, I finally did.
Book won't scan.
You guessed it, customer says "It's free!"
I say "Nope, that means it's not for sale!"
I found that if you say it in the same "Wow, I'm being clever!" way that the customer does, he'll laugh and not be offended. It's sort of fighting fire with fire--fighting lameness with lameness. It's certainly easier on the nerves than grinning and bearing it.
And it gives me time to punch in the ISBN or do what I have to in order to make it ring up.
Book won't scan.
You guessed it, customer says "It's free!"
I say "Nope, that means it's not for sale!"
I found that if you say it in the same "Wow, I'm being clever!" way that the customer does, he'll laugh and not be offended. It's sort of fighting fire with fire--fighting lameness with lameness. It's certainly easier on the nerves than grinning and bearing it.
And it gives me time to punch in the ISBN or do what I have to in order to make it ring up.